Q: Can Agents set the price at which they sell their licences to customers?
Yes! - You purchase each licence from Wishloop at 50% of retail value - The price you set is up to you after that!
Q: How many free licences do i get with the package, and what is the cost of additional licences?
You get 3 included licences with your initial Agency licence - All at the Pro / 25,000 level - So all the features on the platform at full upgrade level, each with up to 10 Domains and 25,000 impressions per month. After the initial licences, agents can purchase additional sub-accounts for their clients direct from Wishloop at 50% of retail cost.
You can view our retail pricing at http://wishloop.com/pricing
Q: Are there any limits on the number of clients I can have?
No, there are no limits. We are here to actively encourage and support you to add as many clients as possible to the platform. We already have 1,000s of Wishloop users of and many of our Charter members have ambitions to have a similar number.
Of course, if your ambitions are more modest then even with a small number of clients you can make a good income with the right mix of services and your rebranded Wishloop software.
Q: Do purchasers of the agency package get a regular licence with all the Wishloop Packages on?
This isn’t included with your purchase, however agents can choose to use one of the free licenses included with their package as a personal licence.
Q: Will whitelabel tutorials and user information be available?
We are working on white label tutorials and a version of the Wishloop Knowledge Base. These will be available as part of Phase 2 of Wishloop Agency (November 2016) . In the meantime, Agents can refer to the full Wishloop Knowledge Base here - https://wishloop.zendesk.com
to provide answers for the clients, or alternately contact the Wishloop Helpdesk for information.
Q: When will the Wishloop agents’ training take place?
Training will start the week commencing 24th October. We’ll email all buyers the sign up link once the charter member offer closes down.
Q: Will agents be able to create their own templates for clients?
Yes! You'll be able to create new pages and templates and push these out to your clients. That could be a service you charge extra for a bit like our own template club, or just part of your setup charge. This function to push templates will be released next week.
Q: Can Wishloop provide the support for clients (rather than the agent)?
Not yet but we are looking at options for a supported service.
Q: I have an existing Wishloop Account - Will my Agency account be billed at the same time / on the same bill?
If your existing subscription is through Wishloop then we can align payments. If its through JVZoo, then unfortunately not
Q: I tried to take out a subscription but the payment system rejected me?
It does happen sometimes - please contact the Wishloop Helpdesk and we’ll get you sorted!
Q: What happens if i miss out on the Charter members offer?
We will be closing the charter offer at midnight EST on 23rd October. Wishloop Agency will then remain closed until we launch Phase 2. This will be a full public launch and webinar series where we will charge the full $997 setup fee for the setup of Agency accounts. This will be on top of the current monthly/annual licence. If you miss out on charter membership then you would need to pay the additional $997 in the future